iPad Restrictions

Greg3
Here to help

iPad Restrictions

Good afternoon,

 

We have a set of iPads on Meraki MDM. We have set all restrictions we can, but we can't work out how to disable Guest Mode (temporary session as Apple calls it). Does anyone know where I can configure this setting please?

 

Many Thanks

3 REPLIES 3
DJDonovan
Meraki Alumni (Retired)
Meraki Alumni (Retired)

Hi Greg!

 

In order for an iPad to restrict Guest Mode / Temporary Session, it will need to be DEP enrolled with the "Shared iPad" DEP setting left *unchecked*. 

If your iPads have already been enrolled via a non-DEP method, you will have to factory reset them and then re-enroll them via DEP and apply a DEP profile that disables the shared iPad setting.

 

The following documentation overviews how to set up and enroll devices via DEP: 
https://documentation.meraki.com/SM/Device_Enrollment/Apple_Device_Enrollment_Program_(DEP)

There's a section within this doc labeled "Assigning Settings" that shows how to leave Shared iPad config disabled. 

Let me know if this helps!

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Good evening,

 

Thank you very much for your response. 

We still want shared iPad mode enabled to use in classrooms, but we don't want students having the ability to use guest mode, only to log in with their credentials.

 

Is there a way of disabling guest mode separately?

 

Thanks again 

 

Greg

DJDonovan
Meraki Alumni (Retired)
Meraki Alumni (Retired)

Hey Greg, 

 

It looks like at this time there's no way to do a shared iPad deployment while also disabling the Guest Mode feature separately. 

 

-Donovan

Edit: It looks like Apple has recently introduced the ability to do this, but, we have not implemented it yet into our solution. I actively encourage you to submit a feature request for this ability via the "make a wish" box on the dashboard so that our Product team is made aware that we have a demand for this functionality. 

~~If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution" so that others can benefit from it.~~

The Meraki ECMS exam is now live! Test your knowledge of Meraki and become an official Cisco Meraki Solutions Specialist. More info on the ECMS exam found here.

For information regarding all of Meraki's training offerings, be sure to check out the Meraki Learning Hub.
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