Systems Manager

Nonguru
Here to help

Systems Manager

Hi

What's the problem when a apple device assigned to SM and already shows up in the ADE screen but the remote management profile doesn't download?

I get a login screen  on device saying "expired or invalid authentication. please try again.

 

1 Reply 1
BlakeRichardson
Kind of a big deal
Kind of a big deal

1. Is your push notification certificate valid?

2. Are you using the correct credentials ?

3. So you have enough SM licenses available? 

4. Try factory resetting the device and trying again. 

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