Hi All,
So a bit of backstory...
I have taken over the running of a primary school, that uses Meraki as its MDM solution.
The school used to be two schools that merged so their IT is a bit all over the place.
It appears that some tablets were "misplaced" during the merge and someone deleted them from the Meraki Dashboard assuming they were lost for good. They were then located, but no one knew the login credentials, so they tried to reset them.
So now I have about 5 tablets, that are no longer in the Meraki console, but the reset failed as the tablets still think they're part of the MDM and are asking for an email address, that no one knows.
Can anyone advise, how I can get these tablets (Samsung Galaxy Tab A - SM-T510) back to a state where I can add them back in to Meraki and make them usable?
Thanks in advance for any assistance.