Shared iPad: Temporary Session - Storage full

[MathTeacher]

Hallo,

we set up our iPads as Shared iPads with only temporary sessions . They are updated and 6th and 8th generation with 128gb storage. After a couple of days there is a message that login is not possible because the storage is full.

There are only guests possible so I suspect the iPad is not deleting the old temporary sessions. Do you have and ideas how to fix this?

Best regards

Florian

[PaulF]

I'd use a quota size and temporary session timeout to ensure that data is cleansed. However, due to the way that DEP profiles are installed, you'd need to do a device wipe

[MathTeacher]

Hello Paul,

thank you for your answer.

I used temporary session timout. It logs out the temporary user but the data still exist somewhere in the background. So after a few logouts the storage is atill full.

I tried to set resident users to 1 but there is no difference. 

I also tried to set quota to 128 gb so there is only one temporary user but guest user shows only 25gb. Is there a limit for this setting?

Regards 

Florian

[PaulF]

There isn't a limit set by Apple

Sounds like a bug to me, although let's not rule out application issues also

[MathTeacher]

Thank you for answer