SM App notifications

[vassallon]

Has anyone else noticed that the SM App seems to have notifications that you cannot clear?

[BlakeRichardson]

If you click on the items listed under "recent activity" does it clear them?

Otherwise if they are not needed I would just turn notifications off. 

[vassallon]

I just tried and it didn't make any difference. We don't want to turn off notifications in case we need to push out a message to all iPads in the district.

[BlakeRichardson]

Hmm, I think you are going to need to open a support case. 

[vassallon]

@BlakeRichardson,

I already did, I was just curious if others were seeing the same type of behaviour on iPads with the App.

[BlakeRichardson]

@vassallon  I have just sent a bunch of notifications using SM to my device, I get these notifications however I don't have any stuck notifcations like you. 

My device is set to show banners, badges and play sounds. 

[vassallon]

@BlakeRichardson 

I'm 99% certain, it's due to Apps being delivered to the iPad and either potential or past App updates and/or Apps not installed. 

[vassallon]

@BlakeRichardson Just to test my theory, I just setup an iPad that had been offline for over a year and boom 53 notifications. I can scroll partway down the home page and the number has dropped to 33, so I believe this confirms what I was thinking and because you can only see a limited number of entries, I can't see the 33 other entries for apps that are available to download.

I just checked the number of Apps available for this iPad, 6 automatically downloaded and 47 are missing and available to download from the Apps section of the Meraki App.