SM Android app permissions get reset after reboot

[dbl4500]

After we enable the permissions for the Meraki SM app shown in the app's "Alerts" section (see photo), the permissions get reset after a device reboot.

Device Model: SM-T638U
OS Version: Android 14
Meraki SM is in device owner mode.

[alemabrahao]

Have you tried reinstalling the SM agent?

Also take a look at this.

https://documentation.meraki.com/SM/Monitoring_and_Reporting/Troubleshooting_SM_Clients_that_Fail_to...