Meraki MDM does not allow to enable permission for apps.

IzzatHashim
New here

Meraki MDM does not allow to enable permission for apps.

Hi, I have more than 100 android devices controlled by MDM. However 1 unit of the android device is unable to change the permission for Whatsapp apps, causing documents and files cannot be downloaded from it. Camera and microphone also cannot be used. The Android Restriction settings for "Prevent installation of apps from unknown sources", "Prevent uninstalling of apps" & " Prevent app control " also has been disabled.
2 Replies 2
PaulF
Meraki Employee
Meraki Employee

What restrictions do you have on this device? If you open the device up from the devices page, and scroll down to Restrictions, you'll be able to see if there's something applied to the device:

 

Screenshot 2023-02-14 at 2.46.25 PM.png

 

 Don't forget that you can't SET a permission using Android Enterprise: You can only prevent a user from being asked using the Android Permissions Payload

IzzatHashim_0-1676417686578.png

These are the settings that usually enabled. I have tried to disable all these settings but same result.

 

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