Issues with Samsung Galaxy A04S on Meraki MDM

[DavieHunter]

Afternoon,

I've spent all day trying to get 1 phone to join the Meraki Dashboard, by using various methods.  Initially the phone was on Android 12, but this was upgrade to 13.

I keep getting an error saying can not enroll.
Also getting issues trying to create the AWS account.

Any help much appreciated as I have 8 of these to do all identical.

Many thanks,

DH

[alemabrahao]

Have you tested it with another phone on the same version?

[PhilipDAth]

Does the phone specifications say it supports Android Enterprise?  Without this feature it won't work.