Issues with Samsung Galaxy A04S on Meraki MDM

DavieHunter
New here

Issues with Samsung Galaxy A04S on Meraki MDM

Afternoon,

 

I've spent all day trying to get 1 phone to join the Meraki Dashboard, by using various methods.  Initially the phone was on Android 12, but this was upgrade to 13.

 

I keep getting an error saying can not enroll.
Also getting issues trying to create the AWS account.

 

Any help much appreciated as I have 8 of these to do all identical.

 

 

Many thanks,

 

DH

 

 

2 Replies 2
alemabrahao
Kind of a big deal
Kind of a big deal

Have you tested it with another phone on the same version?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

Does the phone specifications say it supports Android Enterprise?  Without this feature it won't work.

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