Issues with Samsung Galaxy A04S on Meraki MDM

DavieHunter
New here

Issues with Samsung Galaxy A04S on Meraki MDM

Afternoon,

 

I've spent all day trying to get 1 phone to join the Meraki Dashboard, by using various methods.  Initially the phone was on Android 12, but this was upgrade to 13.

 

I keep getting an error saying can not enroll.
Also getting issues trying to create the AWS account.

 

Any help much appreciated as I have 8 of these to do all identical.

 

 

Many thanks,

 

DH

 

 

2 REPLIES 2
alemabrahao
Kind of a big deal
Kind of a big deal

Have you tested it with another phone on the same version?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

Does the phone specifications say it supports Android Enterprise?  Without this feature it won't work.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels