Invalid push certificate and cannot remove profile.
Just taken over from the previous Network Manager. We use Meraki to deploy apps etc to the school ipads.
I didn't have the old password to took over as Apple Manager and took ownership of the ipads, then I realised I had an invalid push certificate. All the information I can see says that I need to un-enrol the iPads and re-enrol for the new push certificates. However, I cannot un-enrol as removal of apps is restricted. And I do not seem to be able to send out a new push certificate as I have an invalid push certificate.
I am going round in circles and cannot work out what to do next.
Re: Invalid push certificate and cannot remove profile.
If you get a new push certificate you would need to wipe the iPads and re-enroll them.
If they iPads are enrolled in DEP (Device Enrollment Program) then you should be able to have someone wipe them, either from the iPad settings, or with a computer (Apple Configurator or iTunes). Then DEP would re-enroll them for you.
If you don't have DEP then you are going to need to wipe them and re-enroll them manually, Apple Configurator would probably be the easiest for that, but would require you to physically have them.