Getting Started, Enroll Device, Back to Getting Started

AADCO
New here

Getting Started, Enroll Device, Back to Getting Started

Today I was trying to enroll an LG-V700 tablet into our Meraki manager. The app installs fine, and hitting Getting Started works perfectly. The issue arises when I hit Enroll. This brings me back to Getting Started, where I can hit that and try Enroll again, to the same effect.

 

I have tried uninstalling and reinstalling, uninstalling, restarting, and reinstalling, just restarting, and clearing data. None of these have had any effect. I have not had any issues with the app on Samsung devices (yet). Does Meraki not run will on Android 5 anymore?

3 REPLIES 3
JamesFlorance
Here to help

I'd open a case for this.

Will do!

T1
Building a reputation

Pre Android 7 devices have always been tricky. I recall having to manually add Meraki app to device admins list prior to enrollment. And there was an Asus phone running Android 6 which I couldn't enroll at all. That's why we stick to stock Android devices as corporate phones: Pixels for execs, Motorolas for common folk.

 

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels