1 to 1 iPads - Schoolwork assignment attachments not working

JJ1
New here

1 to 1 iPads - Schoolwork assignment attachments not working

Hi all,

 

I've recently setup a class set of 1 to 1 iPads by following the Meraki guide. After testing out the assignments on Schoolwork though I've found that the student iPads cannot open any attachments I send to them. The error message I receive is:

 

Document cannot be opened - Make sure "Document" is available in your "Maths Group" Schoolwork folder in the Files app, or try again later.

 

Handout: number

userID: Student Apple ID

Handout state: Published, Successfully Authenticated,

errorCode: failedToOpen, noSuitableUrlForAsset, 2

 

Does anyone know which setting might be blocking this? I've made sure to enable all iCloud settings I can see.

 

Thanks

2 REPLIES 2
JJ1
New here

Re: 1 to 1 iPads - Schoolwork assignment attachments not working

schoolwork error.JPGrestrictions.JPG

BlakeRichardson
Kind of a big deal

Re: 1 to 1 iPads - Schoolwork assignment attachments not working

Is Safari allowed or blocked on the devices?

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