May 14 2021
1:13 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May 14 2021
1:13 PM
1 to 1 iPads - Schoolwork assignment attachments not working
Hi all,
I've recently setup a class set of 1 to 1 iPads by following the Meraki guide. After testing out the assignments on Schoolwork though I've found that the student iPads cannot open any attachments I send to them. The error message I receive is:
Document cannot be opened - Make sure "Document" is available in your "Maths Group" Schoolwork folder in the Files app, or try again later.
Handout: number
userID: Student Apple ID
Handout state: Published, Successfully Authenticated,
errorCode: failedToOpen, noSuitableUrlForAsset, 2
Does anyone know which setting might be blocking this? I've made sure to enable all iCloud settings I can see.
Thanks
Labels:
- Labels:
-
iOS
3 Replies 3
May 14 2021
1:20 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May 14 2021
1:20 PM
May 16 2021
2:34 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May 16 2021
2:34 PM
Is Safari allowed or blocked on the devices?
If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
Nov 13 2023
3:57 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov 13 2023
3:57 AM
Hi!
Have you then solved the problem?

Get notified when there are additional replies to this discussion.