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Where can I find the fault status

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Conversationalist

Where can I find the fault status

Where can I find status and updates when there is a failure?

Target service
Impact range
Event
Cause
Correspondence situation
interim measures

How can I get information about these in case of failure

4 REPLIES 4
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A model citizen

Re: Where can I find the fault status

What you are talking about sounds a lot like MI (Meraki Insight) but that is not a feature of Endpoint Management... Can you give me an example or some more information?

Dakota Snow | Network-dad Linkdedin
CMNO | A+ | ECMS2
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Conversationalist

Re: Where can I find the fault status

For example, it seems that the Meraki MDM APP is currently malfunctioning. Where is this information officially announced?
Also, there was a push notification problem in July 2018, but this could only be obtained from this community, and accurate information could not be obtained.

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Kind of a big deal

Re: Where can I find the fault status

I would recommend reaching out to support when you are having an issue. I am not aware of a official status page detailing the Meraki services status.

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Meraki Employee

Re: Where can I find the fault status

Hi sg,

Meraki support did provide the public-facing RCA for the push notification issue. You want to call support if it is an outage or backend issue. They are helpful enough to provide the root cause of the issue.

--mer_tech01
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