getDeviceLiveToolsPing reliability?

PhilipDAth
Kind of a big deal
Kind of a big deal

getDeviceLiveToolsPing reliability?

How reliable do you find getDeviceLiveToolsPing()?

 

I'm using it in a script.  I request a ping with:

PingResponse = dashboard.devices.createDeviceLiveToolsPing(mxSerial,storeSubnet+"220",count=1)

 

And then I have a loop doing a time.sleep(1) until Response["status"]=="complete" calling:

Response = dashboard.devices.getDeviceLiveToolsPing(mxSerial,PingResponse["pingId"])

 

Some nights the scripts runs without issue.  Tonight, the ping never gets out of the status "new".  I don't get any errors.  I won't be exceeding the special rate limit on this API call.

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