How to register a guest user to multiple networks?

[Seiro]

Hello,

I have an organization consisting of multiple networks(use WPA2-Enterprise with Meraki RADIUS for wireless LAN authentication).

When new users are added to the organization, I use Meraki dashboard API to register them as merakiAuthUser in multiple networks.

Previously, it worked well with the following steps:

1. Register the user through the Create Network Meraki Auth User API for Network 1
2. Update the user through the Update Network Meraki Auth User API for Network 2 (and beyond)

However, since the update in May (we noticed the issue a few days ago, but it may have been occurring for longer), the following error occurs when updating the user in step 2:

HTTP Status Code: 404

Response Body: {"errors":["User with ID <user-id> not found"]}

If I try to register the user with the same email address for Network 2 with create user api, I get the following error:

HTTP Status Code: 400

Response Body: {"errors":["Email has already been taken"]}

What should I do to register a guest user as merakiAuthUsers to multiple networks?

Many thanks in advance for a response

Seiro

[TBHPTL]

Just a hunch here... The user has to to complete/accept the enrollment in the first network before you can add them to the the others.

.

[Seiro]

Thank you for your reply.

Could you provide me with more details about what you mean by "The user has to to complete/accept the enrollment in the first network"?

• Does it take time for the registration to be completed on RADIUS' side?
  • I tried calling the Update User API again earlier, but encountered the same error, so this may not be the case.
• Does the user need to access the first network they registered for?
• Is there another API available to complete the approval process?

I would appreciate it if you could let me know.