Cisco Meraki Dashboard API 403 and performance problems

[BasvanH]

Hello,

For the last two weeks we are experiencing performance problems with the dashboard API. Thru-out the day we also get some 403's, even with an extend HTTP timeout of 180 seconds.

Unable to connect to https://dashboard.meraki.com/api/v0/networks/L_XXXXXXXXX/devices": 7 Failed to connect to dashboard.meraki.com port 443: Timed out

Is this a known issue being worked on?

Regards,

Bastiaan 

[Greenberet · Accepted solution]

I would suggest to use api.meraki.com and not dashboard.meraki.com
dashboard.meraki.com remains in a datacenter in new york (according to geoip lookup).

api.meraki.com is more balanced around the world.

Also there is a redirect in place here.

dashboard.meraki.com -> redirects to api.meraki.com -> redirects to nXXX.meraki.com (where xxx is the shard/server on which your devices will register)

[BasvanH]

Alright, didn't knew that. I've changed the URL and see how this performs. Thanks!

[BasvanH]

api.meraki.com is much more stable, no timeouts anymore. Thanks!