Unable to push/pull whitelisted Android apps

Schweb
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Unable to push/pull whitelisted Android apps

Hey everyone

 

This is my hail mary throw as the client's license doesn't have Meraki ticket or phone support

 

I can see apps installed on iOS devices

 

Outlook: 

 

Schweb_7-1694500752518.png


Can't see app installing on Android however

 

Schweb_8-1694500784874.png

 

 

I've enrolled 40+ devices into Meraki MDM

 

The Android devices aren't able to have Teams/Outlook/MS Auth app pushed out. Getting the below error in event log

 

Update Android auto update mode response received

 

"success: false, status: Failed: unable to change Google Play update modes"

 

Screenshot_195.png

 

Update mode is high priority

 

Schweb_4-1694500142805.png

 

 

Same thing occurs when selecting the individual device and pushing the apps out

 

I can see the app in the Meraki SM app on the Android phone, but when I click download, the error I get is "no installation source found"

 

I've searched high and low for more information but I can't get a hit on the error in the event log. 

 

Enrolling devices using Work Profile

 

Schweb_3-1694500020288.png

 

 

MDM is enrolled into Android Enterprise

 

Schweb_0-1694499325553.png

 

Tags on apps in apps list: 

 

Schweb_2-1694499864976.png

 

SM and profile are on the device

 

Schweb_0-1694499625961.png

 

No geo fencing

 

Minimal tags - just Android or iOS so the respective apps know where to go

 

Do I have to match owners to devices? 

 

Schweb_1-1694499829923.png

 

One user that can't get apps has been on multiple iOS devices before

 

Schweb_6-1694500646730.png

 

 

Security policies are very lax, no restrictions

 

Thanks in advance

 

I'm willing to try anything

 

 

 

 

 

 

 

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