Unable to Assign DEP settings to iPads

[Ianw]

I have a number of new iPads.  They are all DEP registered and have been assigned to Systems manager by Apple School manager.  Server tokens, etc are up to date.

When I try to assign DEP setting in SM I get the message "Unable to contact Apple servers. Please try again later."

Does anyone have any suggestions to help me?

[vassallon · Accepted solution]

@Ianw Whenever I have seen this occur in the past usually waiting 15-30 minutes and trying again the issue is resolved. Is this issue still occurring? 

[Ianw]

Thanks for your response.  I have tried several times in the past few days. 

[vassallon]

When you click the link for DEP does the page say it's communicating with Apple? Are you also able to do a full sync with Apple? Are you using the free or paid version of Meraki?

If you are still having issues, I would suggest speaking to Apple and/or Meraki about the issue. I am able to assign settings without an issue to my iPads. 

[Ianw]

This is an ongoing pain.  Trying now to assign another batch of iPads and still getting that message.  Yes it will work eventually but how many times will I need to try.

Plus every time I try I will have to work through that dreadful "skip steps" dropdown box.  

[Ianw]

You were right about waiting!  I had tried several times over a few days but suddenly now it has worked.