Strange "usage" sorting behavior on the dashboard?

[pistolpete13]

Hi all,

I normally glance at the top client users at my sites to see if there are any runaway bandwidth hogs.  I goto Network-Wide --> Clients and then click on the "Usage" column to sort the top users.  The last few days I've noticed that this sort is not ordering things correctly.  KB and MB and GB clients all mixed up.

I've tried different sites and different laptop clients running the dashboard are all behave the same way.

Anyone else seeing the same?

Thanks,
-Pete

[alemabrahao]

Have you tried clicking "usage" to sort the information?

[alemabrahao]

Forget It, I will try to find some information.

[alemabrahao]

According to Meraki support development time is investigating.

[MK2]

Same here, the list is completely mixed up

[CptnCrnch]

Same here

[MK2]

Case is open: 

Case 07812385

[MK2]

Greetings,

Thank you for contacting Meraki Support.

This has been acknowledged by engineering and they are currently investigating.
There isn't an update/ETR for this issue as yet.

We are sorry for the inconvenience

[EJN]

I also opened case, but it looks like development has already acknowledged based on above posts.

[cmr]

The list of clients under a switch still seems okay, and occasionally the main clients list sorts properly, though I can't seem to find a repeatable way of getting it working...

[pistolpete13]

This is insane, a full week later and I can't sort the top bandwidth hogs?  Sorry for the rant, how can they break something so simple.  Now I need to suck it up, export to excel then sort.  I get grumpy when I can't lock users out for using too much bandwidth...

[MK2]

Same here, I try to update the case and hopefully get an info about the status ☕

[Darren_H]

Same here,

first response from support was not to acknowledge a known issue, but insist that I perform any/all outstanding firmware upgrades.

[cmr]

That is truly pathetic from support, how on earth could a device firmware issue affect data sorting on the dashboard?!?  Tell them to try harder from all here!  In case they need to see up to date firmware, we have sites where everything is up to date and we have the same issue, shard 184.

[EJN]

My sort is OK today. Possibly fixed?

[pistolpete13 · Accepted solution]

You are correct!  Looks like the sorting function is back working again.

Time to hunt and block bandwidth hogs again...