Request for Early Activation of Meraki Subscription License

[Hongding]

Hello Meraki Community,

We would like to clarify the early activation process for a Meraki subscription license that is currently scheduled to start in January 2026.

We have already contacted the Cisco Meraki Customer Service team, but they informed us that the activation date cannot be changed.

However, due to an urgent installation schedule, we would like to confirm whether there is any possible way to activate the subscription earlier than the official start date, or if it is strictly fixed by policy.

Any confirmation or guidance would be greatly appreciated.

Thank you,

[alemabrahao]

I believe support has already answered this question.

[Mloraditch]

What support can do and what your sales teams can do are different things. Support cannot modify these things, but your Cisco account team may be able to help you with this by doing some sort of modify. I suggest reachout out to them/your partner to ask.

[DarrenOC]

Or….do the install now and use the License Grace period.  Approx 30 days

[PhilipDAth]

If it is for just one site, you could purchase an additional, separate subscription to meet your immediate needs.

[Hongding]

This is a brief update on the current progress.

According to the sales team, they do not have the capability to adjust the license start date.
The support team also confirmed that they do not have the necessary access rights to perform this modification.

At this point, we’re not sure which team or channel we should contact for further assistance regarding this matter.

Could you please advise who might be able to help us with this request?

At this point, we’re not sure which team or channel we should contact for further assistance regarding this matter.

[Hongding]

It’s now confirmed that changing the license start date is not possible — neither the sales team nor the technical team has the authority to do so.
The only available option is to cancel and reorder the license.