Renewing co-terminationlicence

Solved
Tigers
Getting noticed

Renewing co-terminationlicence

Gudday all

I have 16 days left before our Merkai co-termination licences expires. Went and purchased a new licence for 8 x Wireless APs + 1 x MS220-8P. received an e-mail from our vendor which contained a Dashboard licence key.

I went to the Organisation -> Configuration page -> licence page.

Put the licence key from the e-mail inside the arrowed box belowRenewing Meraki licence.png

I selected the 'Add Licence' button. 

Then got the response below

Renewing Meraki licence -1.PNG

That does not seem right.

 

Have I done anything incorrect or have missed  a step?

 

Please advise.

 

Tim Knell

1 Accepted Solution
Tigers
Getting noticed

I worked it out. I did not select a radio button.

When i choose the 2nd radio button and pressed 'Add licence' it went to another page and wanted confirmation. Did that and got the Green OK button.

 

My apologies for my foolishness.

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3 Replies 3
BrandonS
Kind of a big deal

You need to select an option from right above that to renew as opposed to add new devices. 

- Ex community all-star (⌐⊙_⊙)

Thank you.

Tigers
Getting noticed

I worked it out. I did not select a radio button.

When i choose the 2nd radio button and pressed 'Add licence' it went to another page and wanted confirmation. Did that and got the Green OK button.

 

My apologies for my foolishness.

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