Renewing co-terminationlicence

SOLVED
Tigers
Here to help

Renewing co-terminationlicence

Gudday all

I have 16 days left before our Merkai co-termination licences expires. Went and purchased a new licence for 8 x Wireless APs + 1 x MS220-8P. received an e-mail from our vendor which contained a Dashboard licence key.

I went to the Organisation -> Configuration page -> licence page.

Put the licence key from the e-mail inside the arrowed box belowRenewing Meraki licence.png

I selected the 'Add Licence' button. 

Then got the response below

Renewing Meraki licence -1.PNG

That does not seem right.

 

Have I done anything incorrect or have missed  a step?

 

Please advise.

 

Tim Knell

1 ACCEPTED SOLUTION
Tigers
Here to help

I worked it out. I did not select a radio button.

When i choose the 2nd radio button and pressed 'Add licence' it went to another page and wanted confirmation. Did that and got the Green OK button.

 

My apologies for my foolishness.

View solution in original post

3 REPLIES 3
BrandonS
Kind of a big deal

You need to select an option from right above that to renew as opposed to add new devices. 

Thank you.

Tigers
Here to help

I worked it out. I did not select a radio button.

When i choose the 2nd radio button and pressed 'Add licence' it went to another page and wanted confirmation. Did that and got the Green OK button.

 

My apologies for my foolishness.

View solution in original post

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