Meraki Portal hanging

Solved
IanAce
New here

Meraki Portal hanging

Just today, I noticed that the portal is hanging if I use the search fields on the "Clients" page. I then get a message saying that the page is not responsive. Anyone else seeing this? Thanks.

1 Accepted Solution
Kevin_R
Meraki Employee All-Star Meraki Employee All-Star
Meraki Employee All-Star

Hello @IanAce,

 

This issue should now be resolved, as indicated by our status page: https://status.meraki.net/. If there are any additional issues with searching using the clients page, please reach out to Meraki support to help investigate the further.

 

Thank you!

If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution" so that others can benefit from it.

View solution in original post

4 Replies 4
spaladug
Meraki Employee
Meraki Employee

It's a known issue right now and we are working on the fix. The status of the issue can be found at https://status.meraki.net/

AlexL1
Meraki Employee
Meraki Employee

Hi IanAce,

Welcome to Meraki Community!

 

We would like to sincerely apologize for the caused inconvenience.

 

In addition to spaladug comment, there is a workaround at the moment, using the old version of the Client's page under Network-wide>Client section>On the top right corner on the page.

 

If you have any questions, please don't hesitate to contact us.

If you found this post helpful, please give it kudos.
If my answer solved your problem, click "accept as solution" so that others can benefit from it.
BlakeRichardson
Kind of a big deal
Kind of a big deal

I've been having this issue since 10pm last night and still having it now at 6am. Glad there is a work around otherwise I'd be in a bit of trouble. 

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
Kevin_R
Meraki Employee All-Star Meraki Employee All-Star
Meraki Employee All-Star

Hello @IanAce,

 

This issue should now be resolved, as indicated by our status page: https://status.meraki.net/. If there are any additional issues with searching using the clients page, please reach out to Meraki support to help investigate the further.

 

Thank you!

If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution" so that others can benefit from it.
Get notified when there are additional replies to this discussion.