Meraki Dashboard and hosted services appear down

GrahamG
Here to help

Meraki Dashboard and hosted services appear down

MSP Dashboard login was very slow (2-3 minutes after entering MFA code)

Once logged in, we are unable to open dashboards for about 2/3 of our clients

VPN authentication is also down for the same clients that we are unable to access dashboards.

I see no alerts in the dashboards we can access and I have been on hold with Meraki Support for 25 minutes.

 

Can someone please provide a status update and ETA for service restoration?

 

Thanks

3 Replies 3
GrahamG
Here to help

And, just like that, with no explanation, Meraki services (VPN and Dashboard, at least) are working again.

Could have just been that one shard, I haven't noticed any issues this morning. 

I'm not so sure about the single shard hypothesis. When services were down last week the outage affected only one client. This time at least 6 were affected, including that one client from Friday. So maybe but I would have expected few clients affected by a single shard outage.

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