Meraki Agent not installing on Macs enrolled via ADE

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cta_admin
Conversationalist

Meraki Agent not installing on Macs enrolled via ADE

I am having an issue where the Meraki Systems Manager Agent will not install itself on Macs enrolled via ADE. It is set to install on every Mac in the system, and it automatically installs without issues on any Mac that has the management profile manually installed. Trying to install it from the Meraki dashboard via the Reinstall button under the Apps section (it's displayed under missing) does nothing. When installing it manually, I am prompted to install Rosetta first. Does anyone have any suggestions on how to get it to work?

1 Accepted Solution
BlakeRichardson
Kind of a big deal
Kind of a big deal

This software might help if you have some basic knowledge in scripting.

 

http://sveinbjorn.org/platypus

 

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

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4 Replies 4
BlakeRichardson
Kind of a big deal
Kind of a big deal

@cta_admin you need to create a script to install Rosetta first. The script needs to contain the following..

 

#!/bin/sh
sudo softwareupdate --install-rosetta --agree-to-license

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
cta_admin
Conversationalist

Thank you! I'll try that and send an update

cta_admin
Conversationalist

I have unfortunately run into a different issue with this. Scripts appear to be an early access feature and on our end there appears to be no way to actually execute them on devices, the entire section for scheduling is missing. I cannot deploy the script via the apps feature, as to install apps you need the agent, and to install the agent you need rosetta. Any ideas on how I could accomplish this?

BlakeRichardson
Kind of a big deal
Kind of a big deal

This software might help if you have some basic knowledge in scripting.

 

http://sveinbjorn.org/platypus

 

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.
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