License expiration notifications

[Andreasatatea]

Hello, 

I´ve been looking for documentation regarding license expiration notifications. I´m pretty sure that the first email is sent to the dashboard admin on the 90s day before expiration but I´m not able to find any documentation on the notification process. 

90, 60, 30, 0 and the 30 days grace. After that the network doesn´t push any data. 

If you have any documentation supporting this I would be happy to get hold of it. 

BR

Andreas

[DarrenOC · Accepted solution]

Hi @Andreasatatea 

Will I be notified before my license expires?

Yes, administrators listed on the account will be sent notifications outlining the steps for license extension 30 days prior to expiration. Another email will be sent three days prior to account expiration. In addition, an account expiration banner will be displayed in the Meraki dashboard during this time.

Taken from this document:

https://documentation.meraki.com/General_Administration/Licensing/Meraki_Licensing_FAQs

[Andreasatatea]

Thanks! I stand corrected. OK, so only 30 days prior license expiration the admins receive a notification. 

Great. 

BR

Andreas

[PaulMcG]

Looking through license notifications from some organizations I manage and I find notifcation emails at 90 days, 30 days, 2 days and 1 day.  There might be more that got deleted.

[Andreasatatea]

Hi, Interesting, ok, that is how I remember it as well. Thanks. I think I need to reach out to Meraki directly. 

BR

Andreas

[jmorphew]

You will not be notified if you use a SAML account.  Don't let it expire or they will shut down your entire network.