License expiration notifications

SOLVED
Andreasatatea
Conversationalist

License expiration notifications

Hello, 

 

I´ve been looking for documentation regarding license expiration notifications. I´m pretty sure that the first email is sent to the dashboard admin on the 90s day before expiration but I´m not able to find any documentation on the notification process. 

 

90, 60, 30, 0 and the 30 days grace. After that the network doesn´t push any data. 

 

If you have any documentation supporting this I would be happy to get hold of it. 

 

BR

 

Andreas

1 ACCEPTED SOLUTION
UCcert
Kind of a big deal

Hi @Andreasatatea 

 

Will I be notified before my license expires?

Yes, administrators listed on the account will be sent notifications outlining the steps for license extension 30 days prior to expiration. Another email will be sent three days prior to account expiration. In addition, an account expiration banner will be displayed in the Meraki dashboard during this time.

 

Taken from this document:

 

https://documentation.meraki.com/General_Administration/Licensing/Meraki_Licensing_FAQs

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

View solution in original post

5 REPLIES 5
UCcert
Kind of a big deal

Hi @Andreasatatea 

 

Will I be notified before my license expires?

Yes, administrators listed on the account will be sent notifications outlining the steps for license extension 30 days prior to expiration. Another email will be sent three days prior to account expiration. In addition, an account expiration banner will be displayed in the Meraki dashboard during this time.

 

Taken from this document:

 

https://documentation.meraki.com/General_Administration/Licensing/Meraki_Licensing_FAQs

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

Thanks! I stand corrected. OK, so only 30 days prior license expiration the admins receive a notification. 

 

Great. 

 

BR

 

Andreas

Looking through license notifications from some organizations I manage and I find notifcation emails at 90 days, 30 days, 2 days and 1 day.  There might be more that got deleted.

Hi, Interesting, ok, that is how I remember it as well. Thanks. I think I need to reach out to Meraki directly. 

 

BR

 

Andreas

You will not be notified if you use a SAML account.  Don't let it expire or they will shut down your entire network.  

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