Is anyone having problems connecting to Meraki Support (updated)

Webdoggie
Conversationalist

Is anyone having problems connecting to Meraki Support (updated)

UPDATE: I finally got thru to tech support after an hour on hold. Appears that the issue was with my customer number so it was not widespread. TNX

 

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Greetings all,

 

I am trying to reach Meraki Support to discuss an MR18 AP with issues.

 

I have attempted to open tickets thru the portal but they simply disappear when I submit them and never show up on the stack. I attempted to call but they keep telling me my customer number cannot be found. Finally I try to go on hold without a customer number and I have been on hold for nearly 45 minutes. 

 

Anyone???

 

Ron Eubank

PYRAMID Business Systems, Inc.

1 Reply 1
BlakeRichardson
Kind of a big deal
Kind of a big deal

Thanks for letting us know what the problem was. 

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