How do I retire a license expired MX67W?

[RandyD]

I have a network that the MX67W license has expired, and I just want to retire the appliance and have it removed from the my network/account.  I will likely sell or donate the MX67W appliance and want to be sure it is not still bound to my network.  Anyone know how to do that on an expired license network? 

[Ryan_Miles]

@RandyD

You cannot delete/move/remove an expired license from an Org. But, there's no harm in that license sitting in your Org.

If you plan to sell or donate the gear just make sure you remove it from your Org by unclaiming it. That will allow the next user to claim it and purchase their own license.

https://documentation.meraki.com/General_Administration/Inventory_and_Devices/Using_the_Organization...

[RandyD]

Thanks @Ryan_Miles , but I go to my inventory and the device still shows in my org and when I select it, the option to unclaim it is disabled and no option to remove it from my org.

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[Ryan_Miles]

Your network looks to be disabled. That's why it's not allowing you to make any changes.

https://documentation.meraki.com/General_Administration/Licensing/Co-Term_Out-of-Licensing_Complianc... 

[RandyD]

Yep, I see that, but how do I remove the device from the org inventory to ensure the appliance is unclaimed?  I am effectively wanting to retire the whole network and org.

[Ryan_Miles · Accepted solution]

Contacting Meraki Support is your only option now 

https://documentation.meraki.com/General_Administration/Support/Contacting_Support