Encountered an error while sending SMS. Please try again.

Solved
Szczipiorek
Conversationalist

Encountered an error while sending SMS. Please try again.

Hello,

I am getting an error "Encountered an error while sending SMS. Please try again." when trying to sign in to the dashboard. My teammates get the same error. Wonder if it's a global issue or just my organization.

1 Accepted Solution

Thanks, I will look into using the authenticator app.

 

The issue eventually resolved itself and I was able to get back in.

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2 Replies 2
PhilipDAth
Kind of a big deal
Kind of a big deal

I don't know the answer - but when it is resolved, I would move off TXT-based authentication.  Move to using an authenticator app.

Thanks, I will look into using the authenticator app.

 

The issue eventually resolved itself and I was able to get back in.

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