Delete Catalyst Center Organization from Dashboard

[pdeleuw]

I tested the integration of Catalyst Center in the dashboard. Now I want to delete the corresponding organization. I receive an error in the dashboard: "Error! Failed with the following error(s): Cannot delete organization: currently processing data. Please try again later"

I have deactivated the integration in Catalyst Center (System > Settings > External Services > Cisco Catalyst Cloud > Meraki Dashboard: Deactivate). Which process is blocking the deletion? What am I missing?

Thank you for any hint

Peter

[alemabrahao]

Maybe this will help you.

Undo Cloud Monitoring for Catalyst Onboarding - Cisco Community

[pdeleuw]

This is about Catalyst switches. Integration of Catalyst Center in the Dashboard is different. There is no configuration you can delete. You generate a special organization just for the CatC. I cannnot delete the CatC from this Organization and I cannot delete the organization itself.

[alemabrahao]

Have you tried contacting Meraki's support team?

[pdeleuw]

Not yet, that is the next step.

[spaladug]

@pdeleuw Has a support ticket been opened on this and if so can you DM me the case number so I can track this issue.

[pdeleuw · Accepted solution]

Before opening a support ticket, I tested deletion today morning once again. Now, I could delete the organization. But: My account was deleted, too. I was logged out and I could not login again. I tried password recovery, but I did not receive an email. Now I created the account again. Same username/email address, same password, another organization. Apparently, the account existed, I had to login with my 2FA TOTP which I set up before. After switching to another of my organizations, I was logged out, again. I could not login. So I had to create my account, again. Same procedure. The fourth try was successful. I created the account with an existing organization. The first three times, I created new orgs. Now I am logged in, the CatC organization is deleted.

Very strange behavior.

[pdeleuw]

I deleted one of the additional organizations: Same procedure. I was logged out, I cannot login again. I have to create my account once again. For every organziation I have to delete ... Strange bug?

Edit: Even if I create my account with an existing organization, the organization was created. My account showed the same organization name four times. Of course, the org-id was different. I deleted the organizations via API. This was possible without any problems.