Deep link does not work as expected

[szymoni]

Hi!

I am looking for most efficient and correct way to get direct link to device page in Meraki dashboard.

So far, the best I have found is using deep links:

https://api.meraki.com/manage/dashboard/show?mac={{mac address}}

Unfortunately, it does not work as expected. Instead of device page, it is redirecting me to devices list.

I need to provide links to devices and sm devices only.

Could you please help me finding out how to fix that, or another way to provide direct, external link to device (and sm device)?

Thanks!

[pdeleuw]

What do the brackets represent? I tested this API call with a MAC address from a switch:

https://api.meraki.com/manage/dashboard/show?mac=aa:bb:cc:dd:ee:ff

It works.

[szymoni]

Brackets represent a mac address in format a1:b2:c3:d4:e5:f6
Could it be somehow related to a fact that I am trying to open SM Device page?

[pdeleuw]

Actually, I have no SM Device. I cannot test it. Did you try it with a "regular" Meraki device, like a switch, access point, mx, camera? If it works for you and only a SM device cannot be called like this, your guess seems to be correct.

[szymoni]

Checked for "regular" devices and it works as expected.
I still need a way to do the same for SM Devices somehow.

[pdeleuw]

It seems that deep links to managed clients are not possible.

[PhilipDAth]

This will be the issue.  There may not be a way to link to a client in the Systems Manager network (I don't know).

The documentation does not mention any method for link to clients.
https://developer.cisco.com/meraki/build/deep-links/