Dashboard - Settings / Profile "view failed to load"

[Sheep]

Hello,

Since at least 2 or 3 weeks, I'm having an issue in my dashboard when I go to :

Systems manager > Settings > a Profile > settings payload "mail config" (exchange activesync email, ios).

https://imgur.com/a/AyQcbYr

The problem is I can't change settings under this because "view failed to load", so my final customer iPad is stuck in a wrong configuration and I can't change it. 

I already tried several web browser etc... I've found no workaround.

Any help ?

[DarrenOC]

Hi @Sheep - if you’ve been working on it for quite a while make use of Meraki support. Reach out to them if you haven’t already.

[BlakeRichardson]

@Sheep Reach out to support or you could try cloning the settings and see if you have the same issue with the new copy.