Dashboard - Settings / Profile "view failed to load"

Sheep
New here

Dashboard - Settings / Profile "view failed to load"

Hello,

 

Since at least 2 or 3 weeks, I'm having an issue in my dashboard when I go to :

 

Systems manager > Settings > a Profile > settings payload "mail config" (exchange activesync email, ios).

 

https://imgur.com/a/AyQcbYr

 

The problem is I can't change settings under this because "view failed to load", so my final customer iPad is stuck in a wrong configuration and I can't change it. 

 

I already tried several web browser etc... I've found no workaround.

 

Any help ?

2 REPLIES 2
DarrenOC
Kind of a big deal
Kind of a big deal

Hi @Sheep - if you’ve been working on it for quite a while make use of Meraki support. Reach out to them if you haven’t already.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

@Sheep Reach out to support or you could try cloning the settings and see if you have the same issue with the new copy. 

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