Custom Alert Profiles, Schedules, and Thresholds

[Dunky]

I'm referring to this recent announcement... Meraki Alert Profiles, Schedules, Thresholds, and Customization Features

I must admit I have gotten a little confused here……

We configure alerts on the Network-wide> Alerts page.

Then Meraki introduced the Organization>Alerts page which lists different alerts.

And now we have the ability to create Profiles and Schedules for the alerts on this page.

So if we have say the “Device VLAN mismatch” alert configured to go to jim@company.com and we then create an alert profile that includes the same alert but in that profile put alan@company.com – would the alert go to both, or does the email recipient in the profile override the one set on the alert itselt?

When I first saw this feature I thought great, when doing major works we can put the network into maintenance mode and stop all the device up/down alerts.   But these alerts are configured at the network alerts level and not part of the Organization alerts page so I must admit I don’t really see the point of this latest update?

I wonder if Meraki will eventually move all alerts to the Organization alerts page - that would then make this new functionality really useful, but as it stands I don't see the point of it if its not covering the bulk of the alerts we get which are from the Network alerts, not Organization alerts

[RWelch]

It would definitely be nice if all alerts and reports could be consolidated.

The Organization Alerts and Notifications Configuration indicates this flexibility ensures that you stay informed in the way that best suits your needs.

You can also Give your feedback (previously Make a Wish) where incoming customer wishes are automatically emailed to every engineer on our development team and also put on display in our engineering area, ensuring that we are always thinking about our customers’ requests as we move forward.

[PhilipDAth]

Hmm.  More complex cases also need to be considered.  Consider a company operating in multiple countries, where the admins in each country have admin access only to the network within their own country, and don't have org admin access.