Cannot delete a network

NaorElkayam
Here to help

Cannot delete a network

Hi,

 

When I try to delete a network I get the following message with an empty list:

"Failed to delete 'Z3-Pilot-Network'
Cannot remove devices that are in another network. The following devices are in another network: ."

 

Any suggestions?

 

Thanks,

NaorScreen Shot 2018-05-20 at 21.20.20.png

5 REPLIES 5
PhilipDAth
Kind of a big deal
Kind of a big deal

Yucky.  I think you will need to open a support case for that one.

 

I assume it does not bring up any devices in that list?

Correct, empty list.

 

Ill try a case...

 

Thanks!

Same problem here. Please let us know how you go.

HI did you manage to get a solution ? i am trying to move one network into another organization network , any idea if its possible or you did try ever?

By any chance did you create and then try to delete that network within a short time frame before the shards had a chance to sync on the back end?  I'd still log a case as @PhilipDAth suggested to confirm/deny if it's a back-end issue versus just a timing issue.

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