Can't Delete Organizations In The Meraki Dashboard

[Vantus]

I work for an MSP and we have multiple organizations for clients who we no longer provide services for. I'm trying to go through and delete these organizations, but I'm running into issues. After I remove all other admins, delete all networks, and remove all devices and users from the organization it buffers seemingly endlessly when I click the delete organization button. I ran a timer and the buffering icon ran by the delete organization button for over 12 minutes with no changes actually taking place. The only thing I can think of is that there are unused active licenses still present for the organization, of which I can't find a way to remove. Does anyone know what I may be doing wrong or if there's a work around for this issue?

[alemabrahao]

You need to remove all devices, delete all networks and delete all users before.

[Vantus]

As I stated in my post, this has already been performed.

[alemabrahao]

In this case I suggest you open a support case.

[alemabrahao]

Maybe it's an instability on the portal.

[Ryan_Miles]

Could be related to this https://status.meraki.net/ 

[Vantus]

Thank you! If the issue persists after this outage I'll open a ticket with Meraki support as previously suggested in this thread.

[Rodrigo_Nunes]

Hello Sir,

Did you have any feedback from CISCO SUPPORT ? I´m stucked in the same problem, I did a lot of Org´s deletes before, but since last week, when I try to delete, I can´t (and like you, I know how to do it, it´s a little bit complicate but, now I don´t get an error)

[alemabrahao]

You need to remove all devices, delete all networks and delete all users before.

[Rodrigo_Nunes]

I know it, I´ve said !

I delete many other Orgs before last week, I know how to delete, but I´m facing the same problem as you, or I thought you had the same problem. It seems like a problem in the dashboard.

[Rodrigo_Nunes]

and I just got an answer from Support:

"Hello,

Thank you for contacting Cisco Meraki Support Looks like this is a known issue that our team is working. As soon as we hear back I will let you know.

Let me know if you have any other questions. You can reply to this email to continue our conversation or give us a call if you want to speak with someone over the phone. Our support line can be reached at +1 415-937-6671 and is open 24/7, so feel free to call in at your convenience.

Thanks, C"