40 Second login times in the last 2 days.

[CharlieCrackle]

Anyone else getting 40 Seconds + login times ??  (last 2 days)

https://account.meraki.com/login/dashboard_login

once logged in it is normal speed.

Some times it fails and says you are locked out after too many failures  (but you are NOT actually locked out as if you wait 5 min and try again it may work and getting other users who can login (after waiting 40 seconds) it says the account status is OK.  maybe it is just shard 153  in APAC

Just wondered if other users have this issue in past 2 days.

[Jotish]

Nope, About 5 seconds to log in. (from Mauritius)

[PhilipDAth]

Yes!  Very frustrating.

[CharlieCrackle]

 

It is definitely the server end.

The issue also stopping the IOS app working...  just says "Band internet connection"

Other users in the organization are having the same issue.  tried multiple machines and multiple internet service providers and same issue.   I have now opened a case with support 06827732   and sent them the Crome .har file  you can clearly see the 40 Second delay with the cloud responding to login.

If you are having the same issue can you mention the country you are in.

[CharlieCrackle · Accepted solution]

Looks like something has changed. The login time is now back to 1 seconds and the Meraki IOS app now works again. hopefully fixed for others as well now

[Jotish]

Awesome! Do not forget to enable MFA!! You can use google authenticator, but i prefer DUO (free for 10 users). Cheers