Meraki

Subedar

Our two Cisco Meraki Switch devices are currently not working. Although the power supply is reaching the switches and the power LEDs are on, the switches are not functioning and there is no network connectivity.

Kindly provide necessary support to resolve.

RWelch

If this were my project, I'd probably open a support case to find out if they are truly not working....if that is in fact the case, they can start the RMA process simultaneously.

Ways to Contact Meraki Support

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rhbirkelund

Have you claimed the switched to the Meraki Dashboard? Are the showing as online in the Dashboard?

LinkedIn ::: https://blog.rhbirkelund.dk/

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DarrenOC

What output do you get from the Local Status Page:

https://documentation.meraki.com/Platform_Management/Dashboard_Administration/Troubleshooting_and_Su...

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

PhilipDAth

This.

BlakeRichardson

Can you give some background, are they new devices that have never worked our are they existing switches which have just stopped working?

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