For MG52, where to order the additional Antenna MA-ANT-C2-B?

hellott
New here

For MG52, where to order the additional Antenna MA-ANT-C2-B?

We had one antenna damaged for MG52 during shipping, where to order the additional Antenna MA-ANT-C2-B?

Thanks!

9 Replies 9
alemabrahao
Kind of a big deal
Kind of a big deal

You need to open a support case and ask them a RMA.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

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Ryan_Miles
Meraki Employee All-Star Meraki Employee All-Star
Meraki Employee All-Star

MA-ACC-MGKIT-1

 

https://community.meraki.com/t5/Cellular-Gateways/SKU-for-Additional-MG51-Mounting-Kits/m-p/264514/h...

 

But, if it arrived damaged as @alemabrahao said I would first contact Support

hellott
New here

Thanks any difference between MA-ANT-C2-A and MA-ANT-C2-B? I saw the freq specs are the same.

alemabrahao
Kind of a big deal
Kind of a big deal

Are you sure that It's not MA-ANT-C1-A?

 

https://meraki.cisco.com/pt-br/product/wi-fi/wireless-accessories/wireless-accessories-antennas/ma-a...

https://meraki.cisco.com/pt-br/product/cellular/wireless-wan-accessories/ma-ant-c2-b/

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
hellott
New here

not MA-ANT-C1-A, I saw some vendors are selling MA-ANT-C2-A, so I can buy one to use it as MA-ANT-C2-B on my MG52E

alemabrahao
Kind of a big deal
Kind of a big deal

The dipole antennas (MA-ANT-C2-A) are included with the MG41E and MG51E.

 

https://documentation.meraki.com/MG/MG_Antenna_Datasheets/MG41E_and_MG51E_Cellular_Dipole_Antenna_Da...

The dipole antennas (MA-ANT-C2-B) are included with the MG52E. 

 

https://documentation.meraki.com/MG/MG_Antenna_Datasheets/MG52E_Cellular_Dipole_Antenna_Datasheet

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Ryan_Miles
Meraki Employee All-Star Meraki Employee All-Star
Meraki Employee All-Star

MA-ANT-C2-B for the MG52 is backwards compatible with MG51/41.

hellott
New here

Great thanks.  so I can buy one to use it as MA-ANT-C2-B on my MG52E.

alemabrahao
Kind of a big deal
Kind of a big deal

https://meraki.cisco.com/product/cellular/wireless-wan-accessories/ma-ant-c2-b/

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
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