I have a few sites that are running 9.37 I have some issues that are supposed to be fixed in 10.26 - so I scheduled an upgrade to 10.26 The Network consists of MS-225 Stacks in IDFs connected back to a 2 x MS-425-16 Stack via LACP - with one link on MS-425-1 and the second Link from the IDF Stack on MS-425-2 All of my switches have a static IP on a VLAN - Class C Subnet that is the LAN input on my firewall The upgrade took place and I lost my MS-425s - they were stuck in an upgrade loop of death If you connect to the MS-425 via the Web interface you can see the following After the upgrade had failed - the MS-425s were in DHCP Mode on VLAN 1 - they had lost their static IP So I set the static and the device connected to the Meraki cloud - you can see the progress - 33%, 66 % and then a reboot by the switch - during which you lose web connectivity on the management port Once you regain connectivity, the static is gone and the unit is back on DHCP, VLAN 1 - rinse, repeat.... You are stuck in this death loop I was able to fix one switch by adding a temp DHCP server on VLAN 1 and connecting a port on the MS-425 to VLAN 1 with a DHCP Server But the other switch became a brick and even after a hardware reset and multiple reboots - it would not complete a code upgrade I RMA'd the switch and downgraded back to 9.37 I had a similar issue at another site - spent 12 hours on phone with TAC - I was able to get one of the MS-425s back to 9.37 but the other was in the boot loop of death and I could not go forward or backward with the firmware upgrade I left the switch at midnight in a defaulted state and plugged into the internet with DHCP on VLAN 1 At about 4 am I received an email that the switch had joined the cloud - a miracle.... When I looked at the switch log - it had rebooted about 8 times since midnight (power supply inserted message...) and it indeed had broken free from the reboot of death loop Here's what I know - after spending a total of about 30 hours on the phone with TAC - they don't have a clue what the issue is During the initial deploy, I added a static IP to the MS-425s, the MS-425s were able to join the cloud and upgrade to 9.37 - then I created the stack and added Layer-3 Interfaces and configured the interfaces and added LACP If you attempt to upgrade a stack of MS-425 from 9.37 to 10.26 - the upgrade fails on the 425 Stack and they get stuck in the reboot of death loop If you attempt to downgrade them back to 9.37 - good luck - I found that I had to remove the stack cables, hw default one switch, set a static and connect it back to cloud - after several repeats of this process a 425 switch may rejoin the cloud - but after each failed attempt you have to re-add the static IP and set the WAN VLAN Eventually I was able to get some of the switches to break out of the reboot of death loop and return back to 9.37 Some of the switches could not be revived and were RMA'd I have an open case on this - but it does not look promising - "We have not been able to duplicate this in the lab...." - So resolution is not on the horizon TAC has asked me to go on site again and try to do another upgrade - but these are production networks and who has another 12 hours to spend on a fools errand... So at this time I have 2 networks that are running 9.37 - they have LACP and STP issues that supposedly fixed in 10.26 - but I seem to have no way of getting there I have asked TAC to send me 2 - 425s that are already at 10.26 and I will attempt to insert them into the network As of now - it looks like if you have 425s - you might want to try and upgrade them to 10.26 before deployment and then try and stack them - It appears that after they are stacked, they are doomed to the reboot of death loop
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