I received that automated email on my CMNA renewal that I do not meet the requirement because I don't work for a Cisco Meraki authorized reseller which I clearly do and they sent this no renewal notice to my work email which is tied to my employer which is an authorized Meraki reseller and we just sold a bunch of Meraki hardware during Cisco EOY. And then they said for questions send it to promorenewals@meraki.com which I did and it turns out it was another non-monitored automated mailbox indicating the renewal is automatic and no longer manual process with no human support. So I guess I have to look for another partner's hardware to deploy in our lab.
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