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About tshumaker

Re: RDP Disconnects Affecting Entire Site after MX Upgrade

by in Security & SD-WAN
‎Aug 1 2023 2:08 PM
‎Aug 1 2023 2:08 PM
The dashboard is currently not giving me the option to update to 18.107.3. It seems to be a common issue currently as well if you are already running 18.107.2.  ... View more

Re: RDP Disconnects Affecting Entire Site after MX Upgrade

by in Security & SD-WAN
‎Aug 1 2023 10:58 AM
‎Aug 1 2023 10:58 AM
Thank you for your reply. We currently have an open ticket with support, but they are unaware of a known issue that would cause this. We also cannot roll back as NBAR was causing an issue with VOIP quality. Hopefully a fix is found soon to alleviate this issue.  ... View more

RDP Disconnects Affecting Entire Site after MX Upgrade

by in Security & SD-WAN
‎Aug 1 2023 8:40 AM
‎Aug 1 2023 8:40 AM
Good Morning! After upgrading our MX location to firmware 18.107.2, we have been having intermittent site disconnects at a few of our locations. I cannot roll back to our previous version due to NBAR interfering with VOIP quality. Has anyone else been having this issue as well? I have an open support case and they were unaware of the issue and are requesting packet captures, which is a hard thing to capture with how inconsistent it is. ... View more
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