Why is there a difference between our website and the switch's filtering behavior? Despite contacting the Cloud to change our web content category from Adult to Business (Picture 1), the switch is still filtering the website under the old category. (Picture 2).  Can anyone provide insights or suggestions on how to resolve this issue? How can we ensure that the switch accurately reflects the updated content category? Thank you in advance to those who assist in resolving this discrepancy. Your help is greatly appreciated. ... View more

Hi Meraki community, Our company's website is unexpectedly blocked by content filtering systems under the porn and adult content categories. However, our website contains no explicit or adult material. This block is causing access restrictions and disrupting our operations. How can we resolve this issue? Has anyone encountered a similar problem? How did you address it? Any recommended steps or best practices? We have already contacted the content filtering provider with evidence, but we welcome additional insights to expedite the resolution process. Any experiences or tips on successfully requesting recategorization for a website? We appreciate your input. Also, if there are temporary solutions or workarounds to ensure uninterrupted access while awaiting resolution, please share your recommendations. Thank you for your assistance and valuable insights. ... View more