Yeah, the user profile *fix* could work if we created a task to clear that folder periodically. Would just be a pain... ... View more

Darn! We're on 17.10.4 and 5.0.01242 and we've seen it quite a bit recently. ... View more

A couple of workarounds I've used for this. Shift + F5 seems to reload the white screen and allow it to connect. Clearing this folder: "%UserProfile%\AppData\Local\Cisco\Cisco Secure Client\EBWebView\Default" clears the browser cache and allows it to connect as well. ... View more