We've found this as well, ctrl-F5 or F5 to refresh can sometimes get you through the problem. Thanks for the info on the user profile data. We tried having some people upgrade to the version 5 of the client per recommendation of the Meraki support and it didn't really help. ... View more

WE had to add the vpnui.exe as well. However, we find that even adding both of these, sometimes it fails again after initially being successful and the rules have to be removed and re-added. Clearly something else going on here. ... View more

We found that even with the new AnyConnect client that we'd still have users get stuck after the saml login screens, typically the blank white page. To fix this create an OUTBOUND rule in Windows Defender Firewall for where ever you have \Cisco AnyConnect Secure Mobility Client\acwebhelper.exe and set it to ALLOW. ... View more