So recently we had outside consultant setup new VLAN port for our Student WiFi connection along with setting up new DNS to have our AP to go to as well. So far all our AP are working fine and they can connect to Main, Staff and Student connection but some reason we have 4 problem area rooms with AP that seem to be connected to same switch port #3 on our Meraki switch. Basically what happening is Main and Staff work but Student devices will not connect to internet and they are not getting right IP address to connect to it when see them in Meraki.  1 red for both these items pretty much VLAN we setup for Student wifi this happening to these devices connected to same switch port   Has anyone run into issue like this before? This setup was done by my manager who is no longer here. What could be causing the issue? Whole school working but these rooms   ... View more

Hello    I hope get some guidenance on how we can resolve this issue. We have certain 2nd floor rooms that are having issues with Wifi connection named Student. The students can connect to it on there chromebooks but connection is slow and lagging. Meantime the smart boards and teacher devices if there connected to Main wifi is working fine. Some these rooms have actual AP inside of them as well   I submitted ticket to Meraki and they had be go into Radio settings and change Radio transmit power range (dBm) to 12 to 20 dbm and Minimum bitrate to 18 to 54 attach screen shot for that as well. This was Th   We have 2 RF profiles for for indoor classes and both set same way for this and I also set outdoor AP to same settings   Attach below is screen shot of class today that was having issue signal strenght is between 46 to 68 for student connection     Trying to figure out what we can do about this because this issue happening start of this year when last year it was fine. Only change I made was I upgraded firmware to 30.7 over the weekend. Another thing like to add most of our AP are older MR18 while there few newer one we have about 6 of them are MR36. Could AP being old be the issue? Also per meraki support I turned off Client balancing option for RF profiles for all of them   I appreciate any info anyone can give me on what try. If you need more info like SSID setings for Student I can provide that as well.  ... View more

Hello   Past few week our school has been getting daily network usage Warning emails The 20 minute usage on the network from 10:20 AM to 10:40 AM EDT on May 20 was 111.75 GB The usage number changes from little lower then this or higher   I checked our summary report and top items are coming from our Avigilon camera server the rest top ten are also camera related Avigilon     27.33% N88386     21.61%   Has anyone ever delt with issue like this before and what could we do to resolve this issue. Is this cabling issue or something else ... View more

Hello   One of our switches ports is showing Very high proportion of CRC errors on port 49. Weird part is on main screen for switches there is no items marked for Alert or showing as Offline. No users are indicating any issues with wireless at least so far. What would cause this from happening. Do you think replacing cable and cleaning port might help in this type of issue ... View more

Hello   Has anyone ran into issue with some AP's randomly losing connectivty and then reconnecting on there own every few mins? We have few AP's that suddendly started to do this past week. Does not seem to cause any long term issues but weird how recently we just started to see it alot more this week. Attached screen shot of the AP with issue the most. I have reset network and power to this AP but seem to do samething     ... View more

About 4 weeks ago we recieved Very high proportion of CRC errors on one of our Merkai switches issue was resolved once we just reset cables. The issue not come up again but saw that issue might be happening because of switches might need to be cleaned. I wanted to see if getting Fiber optic clean pen is worth getting or would ear swape and ispropyl alchole be enough to clean ports on the switches ... View more