Hi guys, We have been suffering with this issue for more than ten months; we have three separate environments in various locations, each running the Meraki solution, all connected to the same radius server via LAN, and each using a different brand of DHCP server and routers. This problem only affects one place for prolonged time, and it happened only once on another location but only for 1 day. This issue affects users in a complete random manner, no specific details nor device type/NIC make was detected. we have 1500+ user in the environment with more than 15 different devices, NIC and drivers. Following a thorough study and checks, we have discovered the following: According to pcaps from clients and (AP's wireless); discover requests are sent, however they are never shown on the switch nor (AP Wired) captures.. Before the discover packets can reach the (AP Wired) pcaps, they are lost. The DHCP server's packet captures indicate that the client has not sent any packets, but any successful connection does indicate a full DHCP DORA. 4 or more clients may successfully connect to and finish the DORA on the same AP where a client fails to do so. We attempted to restart all of the devices in production,, also we upgraded the Meraki APs and switches to the most recent firmware release but without success. The workaround we have thus far involved is moving the problematic machine to another AP (Roam), trying to connect again and it succeed, then returning to the same location while still being connected, even when reconnecting will be successful. The device connects and complete the DORA when roamed. Please let us know if this was useful and if anyone had a solution for this problem. Support from Meraki was of no assistance at all. A big thank you! Regards, Waseem -
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