We have a Samsung Galaxy S21 running Android 13 that is fully managed.  For some reason it won't install Google Maps or Google Camera.  In the logs it says "complete" but they still show up in the missing apps area and are not on the device.  I've checked the allow list in the restrictions and allowed all of the system apps it but Android Pay and Google Hangouts.  Neither of these apps were on the list of choices though.    Not really for sure where to go from here.  I've removed the apps from Meraki and then re added them.  I've made sure the device has the proper tags for those apps.  I don't know for sure what else to try.  I haven't had any issues pushing any other apps so far.  I had to put Waze on the device for the moment and I'm guessing I'll have to find an alternative for the camera. ... View more

I've tried using the Backpack module but it works maybe half the time if that.  The files show up and sometimes it will download them and allow you to view them, other times....nothing.  So what is the best app or procedure you all have found for this?  Our service already uses a OneDrive share with a QR code posted around the stations but when I scan one of them it wants me to log onto Microsoft OneDrive.  It can be done I guess but we have like 40 devices so going to each one of them and manually logging them on will be very time consuming.   On a side note what is the best way to figure out the "Managed App Settings Payload" keys and types for each app?  Is there a database for this or will it require me to contact every app developer individually. ... View more

We have an oddball Samsung Galaxy S21 phone we are trying to manage.  All of our other devices are Apple but for some reason we have this one phone they bought.  This is the first android device I've tried using the MDM with.  Everything seems to be working except the Phone app.  I've whitelisted the system apps, added this app to my apps list, and installed it on the Samsung.  However when I open the app I'm stuck on the screen that has the "set as default" button.  Hitting the button does nothing.  We can call the phone and make phone calls via the contacts app but that's it.  I've gone into settings and made this the default app for phone, I've also gave it permission to make system changes but still, we can't get past that screen.  I feel like it's some sort of permission issue I'm over looking.   Any ideas?   Edit:  Apparently there was some sort of cache reset or something along those lines that one of my coworker did and that fixed it. ... View more