Hello Aaron, Since you observed the issue after the end of the free 100 licenses, there is always a possibility that it may be caused by that but without proper troubleshooting from support and verification it may be hard to say if the issue is indeed linked to the end of the free 100 licenses. Therefore we recommend to contact our support team to live help in troubleshooting the issue as they will be your best point of contact to verify if the issue is linked to end of the free SM licenses or if its a totally different issue.
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